Family needs

Nurses’ responses

Families’ responses

p-value

Rank

N

M

SD

Rank

N

M

SD

To feel that the hospital personnel care about the patient

10

62

3.60

0.69

1

62

3.84

0.37

0.02

To feel there is hope

17

62

3.29

0.82

5

62

3.66

0.57

0.00

To have good food available in the hospital

19

62

3.26

0.94

7

62

3.65

0.60

0.00

To talk about the possibility of the patient’s death

21

62

3.23

0.90

39

62

2.50

1.29

0.00

To have comfortable furniture in the waiting room

23

62

3.10

0.84

11

62

3.56

0.69

0.00

To know which staff members could give what type of information

27

62

2.98

1.03

15

62

3.55

0.72

0.00

To know the types of staff members taking care of the patient

30

62

2.87

1.09

18

62

3.52

0.74

0.00

To have someone be concerned about the relative’s health

32

62

2.77

1.02

29

62

3.13

0.83

0.04

To have someone to help with financial problems

33

62

2.69

1.02

28

62

3.23

0.93

0.00

To talk to the doctor every day

34

62

2.62

1.09

26

62

3.24

1.05

0.00

To talk about negative feelings about what has happened

37

62

2.47

1.16

21

62

3.40

0.84

0.00

To feel it is alright to cry

38

62

2.37

1.12

44

62

1.61

1.11

0.00

To have another person with you when visiting the critical care unit

39

62

2.31

1.07

33

62

3.02

1.06

0.00

To have a specific person to call at the hospital when unable to visit

40

62

2.18

0.94

31

62

3.08

1.05

0.00

To visit anytime

44

62

1.37

0.77

42

62

1.77

1.18

0.03

To talk to the same nurse every day

45

62

1.32

0.70

40

62

2.32

1.23

0.00